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Is WhatsApp Business API for Marketplaces another method to attract the audience? In recent days, the world of offline buying and selling has made a link forward, especially when it comes to hong kong mobile phone numbers database customer behavior. Customer experience, which requires a lot of human intervention and financial resources with a quality customer service system, is essentially the main task of several online marketplaces. Do you think the idea of considering WhatsApp Business API for Marketplaces is a good idea?
Yes, WhatsApp Shop has scaled customer service to various major marketplaces and e-commerce stores. Currently, more than 90% of major online sellers are using WhatsApp Business API for customer engagement, which has a good impact on the business ROI.
However, it is WhatsApp’s business API for marketplaces that truly enables communication. Online sellers no longer rely solely on WhatsApp for customer service. Businesses still plan their operations on their WhatsApp business profile and own the profits from using the API.
Integrating WhatsApp Business API with Marketplaces
Facebook.