Many marketers have found themselves scratching their heads on how to not only uk business email list incorporate SMS into their existing digital marketing agency’s efforts, but also on how to ensure it complements their email strategy. In this article, we’ll be walking through how to combine your email and SMS marketing strategies to maximize results!
The Differences Between SMS + Email
More and more companies are utilizing SMS marketing in addition to email marketing. There’s no doubt that SMS marketing is a powerful tool, boasting engagement rates 6-8 times higher than email. It’s important to understand the differences between email SMS to optimize your internet marketing services.
Email → is a great medium for sending longer, richer messages that include images and attachments. Emails provide more opportunities to convert than SMS, as emails can include more links, CTAs, and stories. This allows marketers to focus on educating and nurturing. Email is perfect for sending newsletters, tips, and testimonials. Research shows that 90% of users check their inbox at least once a day. Emails have an average open rate of 20% and an average click-through rate of 2.5%, and email marketing returns $42 for every $1 spent.
SMS → is the perfect communication channel for concise, timely information or discounts. SMS has much higher engagement metrics than email, with a 98% open rate and 29% click-through rate. SMS is great for promotions, but not ideal for content aimed at educating and nurturing. SMS has a 160 character limit, creating a need to keep messages short and concise. SMS marketing is also more expensive than email marketing. Use SMS best practices for limited product offers, reminders, urgent updates, purchase confirmations, and promotions.