How to humanize your email auto-responder
Posted: Wed Dec 04, 2024 10:33 am
If we work in an organization obsessed with authenticity and culture, why do our email autoresponders still sound like an android from a low-budget 1950s sci-fi movie?
Getting started on customizing your autoresponders
First, you need to infuse authenticity into your messages. What makes you, you? Is there a way to address yourself in emails so that you are accepted and liked by customers? Most likely, yes.
Everyone has a unique personality that comes through in the day's email exchanges and it's what helps us distinguish your email from the barrage of emails that flood our inboxes every day. So the first step is to be yourself.
Second, are you being honest about what you're actually doing? Do you need to take a vacation? Be vocal. These details humanize your taiwan consumer email list messages to your customers, making them feel like they know you. It's much easier than coming across as an unpleasant character. It's frustrating when someone you know and have a relationship with disappears without a word, so don't be shy about being friendly.
Third, don't be afraid to use humor . Using humor is a powerful agent in any workplace. It brings lightness and relief to the daily grind. If this is the case for you, integrate your sense of humor into your auto-responder email.
Here are some examples of the classic auto-response line that screams “I’m so bored.”:
“Thank you for your email. I am out of the office and will be back on Monday. During this period, I will have limited access to my email. For immediate assistance, please contact me on my mobile phone.”
While sharing all the necessary information – for example, that you'll be back on Monday, even if you have access to email – and setting up an alternative communication point is ultimately very boring. Here are some bold alternatives inspired by Hubspot.
“I am currently in a job interview and will get back to you if I can’t get the position.”
Getting started on customizing your autoresponders
First, you need to infuse authenticity into your messages. What makes you, you? Is there a way to address yourself in emails so that you are accepted and liked by customers? Most likely, yes.
Everyone has a unique personality that comes through in the day's email exchanges and it's what helps us distinguish your email from the barrage of emails that flood our inboxes every day. So the first step is to be yourself.
Second, are you being honest about what you're actually doing? Do you need to take a vacation? Be vocal. These details humanize your taiwan consumer email list messages to your customers, making them feel like they know you. It's much easier than coming across as an unpleasant character. It's frustrating when someone you know and have a relationship with disappears without a word, so don't be shy about being friendly.
Third, don't be afraid to use humor . Using humor is a powerful agent in any workplace. It brings lightness and relief to the daily grind. If this is the case for you, integrate your sense of humor into your auto-responder email.
Here are some examples of the classic auto-response line that screams “I’m so bored.”:
“Thank you for your email. I am out of the office and will be back on Monday. During this period, I will have limited access to my email. For immediate assistance, please contact me on my mobile phone.”
While sharing all the necessary information – for example, that you'll be back on Monday, even if you have access to email – and setting up an alternative communication point is ultimately very boring. Here are some bold alternatives inspired by Hubspot.
“I am currently in a job interview and will get back to you if I can’t get the position.”